Frequently asked questions
FAQ
›What's your refund policy?
If you’re not satisfied with your purchase you can get a refund within 30 days, no questions asked.
›Can I add multiple games?
Self-Publishing HQ is set up per game, following the Steam structure where you purchase a new app ID for each title. You can purchase additional game slots on the purchase page, or purchase an unlimited license to add an unlimited amount of titles.
›What if I get stuck?
The platform is designed to be accessible for any experience level, so even absolute beginners shouldn’t worry about getting stuck. That said, if you do get confused you can reach out to Barry directly from within the platform to ask any question.
›Can you set my game up for me?
Yes, we can. If you don’t feel like setting up your title, we can do everything for you. We’ll analyze your game and competitors and set up everything for you.
*This is an additional paid service, available from within the platform.
›Why is social media posting not included?
Let’s be honest, most developers don’t have any social media reach and building your own channels is a full-time job. That’s why we focus on external content creators with existing audiences instead of building our own.
›Are you an influencer?
Nope, I’m just a solo developer. Just like the majority of developers out there, I don’t have a massive social media following, and in my experience building your own social channels is a full-time job. That’s why we don’t focus on building our own channels, but instead focus on getting covered by external influencers with an existing audience.